Cantonese Remix HK

個人資料收集聲明

Personal Information Collection Statement

Cantonese Remix HK Limited

本《個人資料收集聲明》（下稱「本聲明」）由 Cantonese Remix HK Limited（「Cantonese Remix」、「本公司」、「我們」或「我方」）提供，並適用於本公司與 閣下（「閣下」或「你的」）之間。本聲明須與本公司於 www.cantonremix.com（下稱「本網站」）或相關平台所載之條款及細則一併閱讀；如本聲明與條款及細則於個人資料事宜上有任何不一致，概以本聲明為準。

Cantonese Remix HK Limited 為一間獨立公司，主要從事 票務服務、活動管理及娛樂相關業務（下稱「本服務」）。

為使我們能履行本聲明下所述之目的（下稱「使用目的」），閣下需於註冊帳戶、購票、預訂活動或使用本網站時，向我們提供所需／必須的個人資料。若閣下未能提供所需資料，我們可能無法提供本服務或進行相關操作。

資料收集

於不同時間及情況下，閣下或會被邀請於本網站提供個人資料。

若閣下未滿 18 歲，請於提供個人資料前先取得家長或監護人之同意。

收集的個人資料種類

本公司或會收集以下類別的個人資料：

  • 姓名、稱謂、性別、出生日期
  • 興趣及活動偏好
  • 用戶名稱及密碼
  • 聯絡資料（電話號碼、郵寄地址、電郵地址）
  • 公司名稱（如適用）
  • IP 位址、裝置資料、地理位置
  • 社交媒體帳戶資料（如用於登入或互動）
  • 付款資料，包括信用卡或其他付款方式之持卡人姓名、卡號、帳單地址、有效日期及驗證碼
  • 購票或參與活動所需之額外資料，例如「門票姓名」
  • 活動主辦單位要求之身份識別資料或會員編號（如適用）

使用目的

我們將使用及保存閣下的個人資料，以達到以下目的（統稱「使用目的」）：

  • 處理購票、活動預訂、交易及建立訂單紀錄
  • 核實身份
  • 註冊及管理閣下帳戶
  • 回應查詢、意見及於需要時聯絡閣下
  • 管理電子通訊或通訊訂閱、寄送電子報及推廣資訊
  • 改善閣下於本網站的使用體驗（跨頁面或跨時段）
  • 讓閣下進入帳戶並更新資料（如密碼、個人資料、推廣偏好等）
  • 用戶研究、行為分析、喜好分類，以提升服務
  • 處理意見、投訴或查詢
  • 透過問卷調查等方式收集意見
  • 改善本網站及本服務
  • 在取得閣下同意後，用於直接促銷
  • 數據分析、資料庫管理、用戶輪廓建立
  • 偵測、防止或調查可能違法、濫用或違反政策的行為
  • 追討任何欠付本公司的款項
  • 一般營運、管理及維護本網站
  • 就上述任何目的而儲存閣下資料
  • 與上述目的有關或附帶的其他用途

資料披露對象

為達到使用目的，我們可能向以下第三方披露或提供閣下的個人資料：

  • 資訊科技及網站託管服務供應商
  • 付款處理商
  • 活動主辦單位或合作夥伴（如與活動相關）
  • 市場推廣及客戶支援服務供應商
  • 資料分析及研究公司
  • 伺服器、雲端系統或儲存服務商

上述各方僅會按指示處理資料，並受保密及資料保護義務約束。

此外，如法律、法院、監管機構或政府部門要求，我們亦可能披露相關資料。

如本公司發生出售、重組、合併或業務轉移，閣下的個人資料或會轉移至新實體，惟新實體須遵守本聲明並保障資料安全。我們會就此通知閣下。

閣下的個人資料可能儲存在香港境內或境外的伺服器中。我們會採取合理措施確保資料安全。

直接促銷

我們會在 取得閣下同意的前提下，使用閣下的個人資料作直接促銷用途，例如：

  • 活動、演出、節目及娛樂體驗
  • 優惠、早鳥購票及專屬推廣
  • 新服務或平台更新
  • 與娛樂及活動相關的合作推廣

我們可能以以下方式聯絡閣下：

  • 電郵
  • 短訊
  • 電話
  • 網站通知
  • 其他電子渠道

閣下可隨時免費選擇退出直接促銷，包括：

  • 於帳戶設定中更改推廣偏好
  • 點擊電子郵件內的「取消訂閱」
  • 直接聯絡我們

資料準確性

閣下須確保所提供的資料準確無誤並適時更新；否則本公司可能無法提供相關服務。

外判安排

本網站及相關系統可能由第三方服務供應商開發、維護或支援。

在必要的情況下，相關服務商 或會於監督下接觸資料，並均受保密條款約束。

閣下的權利

閣下有權：

  • 查詢本公司是否持有閣下的個人資料
  • 查閱該資料
  • 要求更正不準確的資料
  • 查詢本公司之個人資料政策及資料種類

如欲提出上述要求，請聯絡本公司之 個人資料私隱主任：

📍 Cantonese Remix HK Limited

📧 privacy@cantonremix.com

根據《個人資料（私隱）條例》（第 486 章），我們可就處理查閱要求收取合理費用。

帳戶取消

如閣下欲取消於 Cantonese Remix 的帳戶，請聯絡：

📧 support@cantonremix.com （請註明「Account Cancellation」）

在收到書面申請後，我們會於 14 個工作天內取消帳戶並刪除資料（法律要求保留者除外）。

請確保帳戶內所有已購門票之活動均已完結，否則活動若有變動，我們將無法再通知閣下。

控制權變更

若本公司發生所有權變更，閣下的個人資料可能需要轉移至新擁有人，前提是其必須遵守本聲明的要求。我們會於發生時通知閣下，並讓閣下決定是否撤回同意。

語言

若本聲明的中英文版本有任何歧義或不一致，概以英文版本為準。

本聲明的更新

本聲明可能因政策或法例更新而不時修訂。如有重大改動，我們會通知閣下並視乎情況徵求同意。

如閣下不同意修訂內容，我們可能無法繼續提供部分服務。

建議閣下定期瀏覽本網站以了解最新版本。

適用法律

本聲明受香港特別行政區法律管轄。

最後更新日期：8/12/2025

Personal Information Collection Statement

This Personal Information Collection Statement (this "Statement") is made by Cantonese Remix HK Limited ("Cantonese Remix", "we", "us", or "our") and applies between us and you ("you", or "your"). This Statement should be read together with the Terms and Conditions (if any) of the relevant website operated by us at www.cantonremix.com (the "Website") and any related platforms, provided that if there is any inconsistency between this Statement and the Terms and Conditions regarding personal data matters, this Statement shall prevail.

Cantonese Remix HK Limited is an independent company engaging in ticketing services, event management, and entertainment-related activities (the "Services").

To enable us to perform the Purposes listed below, you are required to provide all requested/mandatory personal data during account registration, ticket purchase, event booking, or when using our Website. If you do not provide the necessary personal data, we may not be able to provide the Services or carry out the Purposes.

Collection of Information

You may be invited to provide personal data on our Website for different purposes at different times.

If you are under 18, you should obtain consent from your parent or guardian before providing us with your personal data.

Kinds of Personal Data

We may collect the following types of personal data from you:

  • Name, title, gender, date of birth
  • Interests and preferences related to events and entertainment
  • Username and password
  • Contact information (telephone number, mailing address, email address)
  • Company name (if applicable)
  • IP address, device information, and geographic location
  • Social media account information (if used for login or interaction)
  • Payment information including credit card or other payment method details such as name, card number, billing address, expiry date, and verification code
  • Additional details required for ticketing or event participation, such as "Name on Ticket"
  • Identification or membership numbers (if required by specific event organisers for verification or enrolment)

Purposes for Using Personal Data

Personal data collected from you will be used and retained by us for the following purposes (together, the "Purposes"):

  • Processing ticket purchases, event bookings, transactions, and generating order history
  • Identity verification
  • Registering and managing your user account
  • Handling enquiries, feedback, and contacting you when necessary
  • Managing newsletter subscriptions and sending updates and promotional communications
  • Improving user experience across pages or sessions on our Website
  • Providing account access and enabling updates (password reset, personal info changes, marketing preferences, etc.)
  • Research, analysis, and data segmentation to understand user preferences and enhance services
  • Handling enquiries, complaints, or suggestions
  • Seeking feedback through surveys
  • Improving the Website, our Services, and user experience
  • Direct marketing (only with your consent)
  • Data analytics, profiling, database management
  • Detecting, investigating, and preventing abusive, illegal, or suspicious activities
  • Recovering any outstanding payments owed to us
  • Managing, operating, and maintaining the Website and Services
  • Storing your personal data for any of the above Purposes
  • Other purposes directly related to the above

Those With Whom We Share Personal Data

We may engage third-party contractors, service providers, and agents to support the Purposes, such as:

  • IT and hosting providers
  • Marketing agents
  • Payment processors
  • Event organisers
  • Customer support partners
  • Research and analytics providers
  • Digital storage and security vendors

These parties may receive or process your personal data solely for the Purposes stated above and are contractually required to keep such data confidential and secure.

We may also disclose your personal data when required by laws or regulations; courts, authorities, or government bodies.

In the event of business transfer, restructuring, or acquisition involving Cantonese Remix, your personal data may be transferred to the new entity, provided that it continues to protect your data in accordance with this Statement. You will be notified of such events.

Your personal data may be stored in or outside Hong Kong, and we will take all reasonable steps to ensure security and proper handling.

Direct Marketing

We will only use your personal data for direct marketing if you consent.

With your consent, we may send you marketing messages about:

  • Upcoming events, shows, concerts, and entertainment experiences
  • Ticketing promotions, exclusive offers, membership perks
  • New services on the Website
  • Partner events or programmes related to entertainment and lifestyle

We may contact you via:

  • Email
  • SMS
  • Phone
  • Website notifications
  • Other digital channels

You may opt out of direct marketing at any time, free of charge, by:

  • Updating your account preferences on our Website
  • Clicking "unsubscribe" in marketing communications
  • Contacting us directly

Accuracy of Information

You must provide accurate and updated personal data to ensure we can provide the Services. Failure to do so may affect your ability to use certain functionalities or receive communications.

Outsourcing Arrangements

Our Website, booking engine, and IT systems may be developed, maintained, or supported by third-party service providers.

These providers may only access your data when necessary for system troubleshooting under supervision and are bound by strict confidentiality requirements.

Your Rights

You have the right to:

  • Check whether we hold your personal data
  • Access such data
  • Request correction of inaccurate data
  • Request information about our practices relating to personal data

To make such requests, contact our Personal Data Privacy Officer at:

📍 Cantonese Remix HK Limited

📧 privacy@cantonremix.com

A reasonable fee may be charged for processing data access requests, as allowed by the Personal Data (Privacy) Ordinance (Cap. 486).

Account Cancellation

To cancel your Cantonese Remix account, please contact us at:

📧 support@cantonremix.com (marked "Account Cancellation")

Once we receive your written request, your account will be terminated and your data removed within 14 business days, subject to legal retention requirements.

Please ensure all booked events under your account have ended before cancellation, as we cannot notify you of changes after removal.

Change of Control

If Cantonese Remix undergoes ownership changes, your personal data may be transferred to the new owner who must continue using it in accordance with this Statement. You will be notified and may choose to withdraw consent.

Language

If there is any inconsistency between the English and Chinese versions of this Statement, the English version shall prevail.

Updates to This Statement

We may update this Statement from time to time to reflect changes in our policies or privacy laws. Significant updates will be communicated to you.

If you do not accept updated terms, we may not be able to continue providing Services.

You are encouraged to check the Website for updates regularly.

Governing Law

This Statement is governed by the laws of Hong Kong.

Last updated: 8/12/2025